Privacy Policy

1. Introduction

Welcome to U.S. Citizenship Course ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our educational platform.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password
• Profile Information: Country of origin, current immigration status, preferred language
• Payment Information: Billing address and payment method details (processed securely through third-party providers)
• Communication Data: Messages you send us through contact forms, emails, or support channels
• Educational Progress: Test scores, completion rates, study time, and learning preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, features used
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Educational Services

• Provide access to course materials and learning resources
• Track your progress and customize your learning experience
• Generate practice tests and assessments
• Provide personalized study recommendations

3.2 Communication and Support

• Respond to your inquiries and provide customer support
• Send important updates about our services
• Notify you about course updates and new features
• Send educational tips and citizenship information (with your consent)

3.3 Service Improvement

• Analyze usage patterns to improve our platform
• Conduct research to enhance educational effectiveness
• Develop new features and content
• Ensure the security and proper functioning of our services

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Storage: Data stored in secure, industry-standard facilities
• Employee Training: Regular privacy and security training for all staff

6. Your Rights and Choices

6.1 Account Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format

6.2 Communication Preferences

• Opt out of promotional emails at any time
• Customize notification settings in your account
• Choose your preferred communication channels

6.3 Cookies and Tracking

• Manage cookie preferences through your browser settings
• Opt out of certain analytics and advertising cookies
• Use our cookie preference center (available on our website)

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services (in aggregated, anonymized form)

Generally, we retain account information for 3 years after account closure, unless a longer retention period is required by law or you request earlier deletion.

8. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party sites or services. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

12. Contact Information

13. State-Specific Rights

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including:

• Right of access to personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing

This Privacy Policy was last updated on January 15, 2025, and is effective immediately for all users of our services.